Frequently Asked Questions
Everything you need to know about Prohumanly
Getting Started
What is Prohumanly?
Prohumanly helps you improve how AI-assisted drafts read — clearer structure, smoother flow, and a more natural tone. Our model is trained on a large corpus of human writing so edits stay readable while preserving your meaning.
How does Prohumanly work?
You paste or upload text, pick a preset such as Friendly, Professional, or Academic, and Prohumanly suggests readability-focused edits. The goal is clearer, more engaging prose without changing your core ideas.
Is Prohumanly free to use?
Yes! New users get 500 free credits to test our editor. After that, you can purchase affordable credit packages. We offer flexible pricing plans to suit different needs.
Credits & Pricing
How do credits work?
1 credit = 1 word. When you refine text in the editor, credits are deducted based on word count. You can view your remaining credits in your account dashboard.
Can I get a refund?
Yes, we offer a 7-day money-back guarantee. If you're not satisfied with the results, contact our support team and we'll work with you to find a solution.
Quality & Features
What makes Prohumanly high-quality?
Prohumanly is trained on millions of authentic writing samples to understand how clear prose sounds. We continuously test and update our model for consistent, helpful edits.
Will the refined text keep my original meaning?
Yes. The editor is designed to preserve your message, facts, and intent while improving how the text reads.
What if I'm not happy with the result?
Try again with a different preset — Friendly, Professional, and Academic each adjust tone and structure differently. Our support team can help if something still feels off.
Technical
What file formats are supported?
You can paste text directly or upload .txt, .docx, or .pdf files. We'll extract the content automatically.
Is there a word limit?
Word limits depend on your plan. Basic: 1,000 words/request. Pro: 2,000 words/request. Ultra: 3,000 words/request.
How do I contact support?
Email us at prohumanlysupport@gmail.com or use our contact page. We typically respond within 24 hours.